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Junior Member

New IUG website -- no foolin'!

Happy April 1! No, it's not fake news. We really do have a new website! Same URL: innovativeusers.org Yes, we still need to make a few tweaks to function and content. Yes, there will be a few technical problems. But that's ok, that's how websit...
Senior Member

Welcome to the IUG Forum

The IUG provides a forum where you can discuss things related to Innovative software as well as sharing tips and tricks, files, etc. The forum took the place of the IUG listserv, and it offers the best of both worlds: You can subscribe to the forum b...
New Member

Subscribing to email for category vs post

If you subscribe to email for a category (like Sierra category) then why do you have to subscribe to individual posts? Can't I just subscribe to Sierra category for instant and get notified about any new posts as well as replies to old ones?...
New Member

'My Millennium Account' and checkouts message

Hello again! I've just discovered that a message that used to show up on our old website in the 'My Account' screen no longer displays in our refreshed WebPAC. The message is the one that shows if someone has no items checked out - "No check...
No Ranking

Wireless scanners

We are looking into wireless scanners for the purpose on inventory. Does anyone have any models that they have had good luck with?...
New Member

Not receiving emails for subscribed IUG groups

This morning I set up subscriptions by email for 3 sections: The Sierra/Millennium/Encore; the Announcements; and the Forum Help. When subscribing, I set the email preference digest to "daily". I then had 3 separate listings. At some po...
New Member

[IUG] Mobile Worklists not exporting

Hello, I am replying to a January IUG listserv posting. Yesterday when we exported a list from Mobile Worklists there was a confirmation message but we weren't able to find the list in Create Lists. It turns out that we need select the "Copy&...
Junior Member

Supportal "uh oh" errors on the increase

Hi All, Over the last week or so we have encountered an increase in "uh oh" errors when we try to submit a new ticket in the Supportal. At first I thought my sessions had timed out but now I know from testing that it is not a timeout ...
New Member

404 Error - Not found when attempting to "Read this discussion"

Why do I get a 404 Not Found error when clicking on the 'Read this discussion' link in notifications of new posts?...
No Ranking

INN-Reach bug in Sierra 2.2 and 2.3

We were about to upgrade our production Sierra next week, when iii helpdesk just threw a bombshell our way. "We recently discovered a bug in late Sierra 2.2 and Sierra 2.3 where the second level iragencymap files are being ignored." W...
No Ranking

Using create lists to compile serial statistics

I'd be extremely interested in learning how anyone uses create lists for compiling serial statistics. Can anyone help?...
No Ranking

Statistics and SCAT problems

Are others on Sierra 2.2 having problems with Statistics and SCAT showing tens of thousands of items without call number and/or not in a category? We submitted a ticket and have been told that it's in software engineering, but in the meantime we don'...
No Ranking

Millennium/Summon configuration

I am filling out a form in order to set up the sending of our records from Millennium to ProQuest's Summon. It asks for the MARC field that contains the bib record number, and also the MARC field (or leader position) that contains the delete code, w...
New Member

Hosted Sierra and Millennium customer survey results

See attached document, and thanks very much to everyone in the community who answered the survey!...
New Member

Reformat (un-format) emails?

Is it possible to get useful information in the email header, like the sender's name and a subject line that is meaningful in the first 20 or 30 characters? These context clues made the IUG list an easy, productive tool. I could see who was posting, ...
New Member

"Guest" users and New Discussion button

Is there a reason why you can view all forums and post without being logged in? I also find the 'New Discussion' button is sort of "hidden" within it's own background, while the other buttons next to it stand out perfectly with the blue-on...
New Member

Uploading offline transactions from Bibliotheca to Sierra

Dear all At the European IUG meeting recently some questions were raised about the uploading of offline checkouts into Sierra from Bibliotheca self-service machines. We are about to move to Bibliotheca self-service Liber-8 machines over the sum...
No Ranking

Library to Acquire Notifications?

We're looking at the Library to Acquire form (acquire_web.html) for purchase suggestions. Anyone know how you set up the email address the submission notifications go to? In the docs, there is no mention of this. Maybe it's not possible? Maybe it'...
No Ranking
Guest In

Position available - Assistant Director of Technical Services & Digital Initiatives

The Maurice A. Deane School of Law at Hofstra University seeks applications for an Assistant Director of Digital Initiatives & Technical Services. Reporting to the Director of the Law Library, the Assistant Director provides leadership and vision...
New Member

Re: [IUG] Millennium web reports

Hello, (This is my first posting on the IUG Forum and I chose "New Discussion"... hope it works.) We gave up on using Chrome for Web Management Reports. Firefox was working well until version 47.0 came along. Luckily I can still acces...
No Ranking

Quick-Click

Hi, I'm posting this on behalf of our Acquisitions department. Does anyone use III's Quick-Click product, that also uses Sierra? Baker & Taylor mentioned that some libraries use this product and it saves a lot of steps for importing order rec...
No Ranking

Pulling Program Registration Statistics

Have any Sierra users come up with workarounds for getting Program Registration statistics beyond the total number of registrations stored in the section records fixed field 289. We are paperless and swipe cards as an easy and convenient way to do...


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