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Experiencing Major Remote Access Volatility Since Move To Hosted

Would appreciate some help or input on if anyone has heard of a similar issue or been through it themselves. We moved from hosting our server here on campus to a migration in the cloud with a III Hosted setup in Mid-December. The migration went s...
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WAM and timing out of databases (while active)

We are experiencing timing out of at least some databases (those we've tested -- LexisNexis, ProQuest databases, EBSCOhost CINAHL) -- this occurs after 30 minutes of activity. A user will be in the middle of a search and the database times out and th...
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