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  1. Joel Pearce
  2. Sierra/ Millennium/ Encore
  3. Friday, 27 January 2017
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We are running into several issues since upgrading to Sierra 3.0 earlier this week. For one, we are unable to checkin serials (we get a "missing pair" verify error). Another is that Sierra Web is fairly unusable now - when trying to open a record, it goes to a mostly blank screen, and basically freezes. I have a couple open tickets with III, but nothing promising yet. Seems like possible significant issues with Java? We have tried reinstalling Sierra on some machines to no avail.

Anyone have any similar experiences or possible fixes? Has anyone ever rolled back to a previous version of Sierra?
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We were given the referenced patch for the missing pair issue, and haven't experienced the out of order fields.

pearcejv@lafayette.edu
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 1
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We had a patch on our Sierra 3.0.0_8 which fixed the missing pair error. I'm not sure if we've seen the bug where variable fields display out of order. I wonder if the patch could be removed by III if the variable fields do end up displaying out of order so you'd be back to the missing pair error.

Natalie

n.pollecutt@wellcome.ac.uk
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 2
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We spoke with III about this issue yesterday in advance of our upgrade to 3.0 (live as of this morning) and were told there is a patch consisting of a large jars file, which would only take a few minutes for them to install. However, installing this patch then causes a new bug where variable fields in checkin records will display out of order. We have not taken them up on this yet as we are waiting to see if the bug manifests for us. We were told fewer than 20% of sites on 3.0 have reported encountering this problem.

jgoldstein@minlib.net
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 3
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We upgraded to 3.0 yesterday and have the "missing pair" error in some checkins, now. I referenced Hillsdale's ticket number (thank you, Maurine) but just checking there is not perhaps a patch for this, rather than waiting for 3.1 to be in general release?

thanks in advance...
Beth Juhl

bjuhl@uark.edu
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  1. Guest
  2. 3 years ago
  3. #726
I think there was a patch that caused other problems. Maybe someone else can verify?
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 4
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We were upgraded to 3.1.0_3 beta last night, and can confirm the "missing pair" checkin record error has been fixed, along with one other issue we were having since 3.0.

pearcejv@lafayette.edu
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 5
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