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  1. Beth Juhl
  2. Sierra/ Millennium/ Encore
  3. Tuesday, 22 November 2016
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Hi all 

We noticed this behavior and reported it yesterday to Elsevier. Proxied links to Compendex are resulting in a challenge screen to Login using your Elsevier credentials. Unproxied links work as expected.

I have a feeling something is going south when the http address (http://0-www.engineeringvillage.com.library.uark.edu/search/quick.url";">http://0-www.engineeringvillage.com.library.uark.edu/search/quick.url)
gets redirected to https (https://0-www.engineeringvillage.com.library.uark.edu/search/quick.url";">https://0-www.engineeringvillage.com.library.uark.edu/search/quick.url). That doesnt bode well for moving to
the new proxy method in December.

I thought you might want to check your links if you have a subscription to this product and use the WAM proxy. Happy Thanksgiving all!

Beth Juhl
Librarian / Professor
University of Arkansas Libraries
365 N. McIlroy Ave.
Fayetteville, AR 72701
479-575-4665
bjuhl@uark.edu
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We found a similar problem recently. Elsevier had never heard of WAM and was of no help, but III found our problem right away. For some reason, I had an old ScienceDirect entry in the WAM table that was causing the problem. The III help desk told me which wildcard entry should be replaced with a specific entry and our problem was fixed.

Roz Goldstein
Widener University
rmgoldstein@widener.edu
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Thank you, Roz. I will certainly look into that.





Beth Juhl

Librarian / Professor

University of Arkansas Libraries

365 N. McIlroy Ave.

Fayetteville, AR 72701

479-575-4665

bjuhl@uark.edu






From: Innovative Users Group [mailto:discussions@innovativeusers.org]


Sent: Tuesday, November 22, 2016 3:40 PM

To: Beth Juhl <bjuhl@uark.edu>

Subject: [#9595]: New reply added - WAM proxy and Compendex / Engineering Village





















New Reply Added




Rosalyn Goldstein replied to the discussion
WAM proxy and Compendex / Engineering Village

















Hello,

This is a notification to let you know that Rosalyn Goldstein has replied to the discussion on the site. You may find the snippet of the reply below:














We found a similar problem recently. Elsevier had never heard of WAM and was of no help, but III found our problem right away. For some reason, I had an old ScienceDirect entry in the WAM table that was causing the problem. The III help
desk told me which wildcard entry should be replaced with a specific entry and our problem was fixed.



Roz Goldstein

Widener University

[email]rmgoldstein@widener.edu[/email]











https://urldefense.proofpoint.com/v2/url?u=http-3A__innovativeusers.org_iug-2Dforum_9595-2Dwam-2Dproxy-2Dand-2Dcompendex-2Dengineering-2Dvillage.html-23reply-2D9597&;d=DgMDaQ&c=7ypwAowFJ8v-mw8AB-SdSueVQgSDL4HiiSaLK01W8HA&r=K9uEG1ZC3aBpzsEaXr8z3A&m=7nOQrn5-Bu3adUPK_ZWLrq5Wa5_leXA6e1f6PLOpAX0&s=2p7O9wfKYOEqwqaTrY2p9SoeYedCy43DmR7-EUvh7H8&e="">Read
this discussion








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Thanks for your suggestion, Roz. Bob Duncan identified the culprit as a call to a javascript file at
[email]rmgoldstein@widener.edu[/email]











https://urldefense.proofpoint.com/v2/url?u=http-3A__innovativeusers.org_iug-2Dforum_9595-2Dwam-2Dproxy-2Dand-2Dcompendex-2Dengineering-2Dvillage.html-23reply-2D9597&;d=DgMDaQ&c=7ypwAowFJ8v-mw8AB-SdSueVQgSDL4HiiSaLK01W8HA&r=K9uEG1ZC3aBpzsEaXr8z3A&m=7nOQrn5-Bu3adUPK_ZWLrq5Wa5_leXA6e1f6PLOpAX0&s=2p7O9wfKYOEqwqaTrY2p9SoeYedCy43DmR7-EUvh7H8&e="">Read
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