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  1. Bruce Eames
  2. Sierra/ Millennium/ Encore
  3. Thursday, 30 January 2020
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Hi All,

I uninstalled my SDA to test something on a Windows 10 64 bit machine. It was working fine.

Big mistake … as now when I go to reinstall the installer will not launch properly. Error message below.

I have admin rights on my PC and I am not aware that anything has changed in our environment.

I have checked Supportal etc but what might I look for ?

Thanks so much,


Setting autoconfiguration for SDA installer

Using variables:

SRC_PROPERTIES_FILE - "C:\Users\bme\AppData\Local\Temp\7z52371F48\SIERRA_DESKTOP_APP_RUN.properties"

DEST_PROPERTIES_FILE - "C:\Users\bme\AppData\Local\Temp\SIERRA_DESKTOP_APP_RUN.properties"

Checking if autoconfiguration properties file exists "C:\Users\bme\AppData\Local\Temp\7z52371F48\SIERRA_DESKTOP_APP_RUN.properties"...

Source config file exists

Checking if autoconfiguration properties files has already been added to be used by installer...

Properties have already been set to be used by installer in "C:\Users\bme\AppData\Local\Temp\SIERRA_DESKTOP_APP_RUN.properties"

Properties will be overrided!!!

Copying file to be used by SDA installer...

Copying "C:\Users\bme\AppData\Local\Temp\7z52371F48\SIERRA_DESKTOP_APP_RUN.properties" to "C:\Users\bme\AppData\Local\Temp\SIERRA_DESKTOP_APP_RUN.properties"

1 file(s) copied.

All operations have been executed succesfully. SDA installer autoconfiguration is done

Note: Autoconfiguration could be removed by the system in some time

Starting SDA installer...

Access is denied.

Unexpected error happened during launching installer

Note: If you cancel installation you can try to launch it directly, but autoconfiguration files could be lost

Program is ready to shutdown. Autoconfiguration of installer is failed. Press any key...

Press any key to continue . . .

Bruce Eames | Library Systems Administrator ILMS

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The University of Melbourne, Victoria 3010 Australia

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