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  1. Ben Johnson
  2. Sierra/ Millennium/ Encore
  3. Wednesday, 20 November 2019
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We've had an issue recently with holds disappearing. It's been difficult to pinpoint or replicate, but so far the common factors are holds for items when there is only 1 item record attached to the bib record. Some tests we've done show that if a hold for one of these items isn't triggered withing a day or two, the hold is removed.

Is this related to a setting that we can change, or is it a Sierra malfunction. I didn't see anything about it in the known issues documentation.

We are currently on Sierra 4.3.0_11

bjohnson@weberpl.lib.ut.us
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Did you migrate to AWS recently?

abehler@pratt.edu
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 1
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I would look at the Options, Holds, Default Not Wanted after Date. This is controlled by each login.

elizabeth.swift@jclc.org
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 2
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