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  1. Steven Moody
  2. Sierra/ Millennium/ Encore
  3. Thursday, 08 August 2019
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We are trying to proxy the Tutor.com resource using Sierra WAM and are having some issues.

We successfully set up the forward table entry and the system is proxying the resource and authenticating offsite users, but part of the service involves users uploading documents back to the staff at the site (for review and assistance with, for instance, essays) and this part is failing. We were able to upload a text file in a test, but docx files fail. Has anyone had this problem (or had a successful deployment of WAM for use with Tutor.com)?

We are on Sierra 3.1 (upgrade is in the works but bogged down for various reasons). Hopefully that's not the cause!


Steven Moody
Supervising Librarian
Livermore Public Library

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