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  1. Dan Den
  2. Sierra/ Millennium/ Encore
  3. Friday, 30 March 2018
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Is there a way to process Offline Circulation files through remote access?

The facility where our Consortium process offline files is not always accessible during weekend hours, where as the libraries that utilize circulation are open during weekend hours.

There are moments during the weekend that our system goes down, and then comes up again. Even though Sierra is up and running, we cannot process our offline files. We have to wait until Monday for the offline files to be processed.

Material checked out using offline circulation (that was returned with live Sierra, before files were processed) gets placed back on the patron's account.

This is because the processing of those offline files is not done immediately when Sierra is up and running. It is done days later.

Is there a way to process Offline Circulation files through remote access?

Thank you

nolangnrlungs@aol.com
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