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  1. Brandon Walker
  2. Sierra/ Millennium/ Encore
  3. Wednesday, 17 January 2018
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We're using the WAM secure method with a wildcard cert and I have chronicle.com and *.chronicle.com in the forward table, but I'm getting 502 errors trying to access the Chronicle through the WAM. Is anyone else successful with the Chronicle and WAM using the wildcard secure method? What forward table entries are you using?

Resolved: So it seems there is a legacy setting in the WAM that only Innovative can adjust. It sometimes causes compatibility issues and was stopping the Chronicle from working.

bwalker@jcu.edu

bwalker@jcu.edu
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We are seeing the same issue. Thank you for posting the resolution. We will open a ticket with Innovative. Do you have a ticket number to reference?

Jennifer Faist
Library Systems & Digital Collections Administrator
ArtCenter College of Design

jennifer.faist@artcenter.edu
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 1
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Jennifer--

Our ticket number: 610648

Stephanie

stephaniekaceli@cairn.edu
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  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 2
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