IUG FORUM

Stay always connected!
  1. Phil Shirley
  2. Sierra/ Millennium/ Encore
  3. Thursday, 16 March 2017
  4.  Subscribe via email
After our recent change from Syndetics to Syndetics Unbound, my staff say they see fewer cover images for DVDs in the catalog (Encore), but the Syndetics rep says we have access to the same number of images. I think I have an explanation; does the following make sense?

A feature of the new service is that instead of getting no image if there's not one, we get a placeholder image (basically a block of color). I think that Encore tries different fields (020, 028) until it gets an image, and the new Syndetics behavior of sending a dummy image is messing this up; Encore sends an ISBN and there's no image so Syndetics returns a placeholder image, which prevents Encore from sending an 028, which might have retrieved a real image. Do you think that's why my staff say they see fewer images for DVDs in our Encore system?

pshirley@cuyahogafallslibrary.org
Phil Shirley
Technology Services Coordinator
Cuyahoga Falls Library
Comment
There are no comments made yet.
Accepted Answer Pending Moderation
0
Votes
Undo
We are noticing the same thing - as well as for CD's...

Karl Fattig
Bowdoin College Library

kfattig@bowdoin.edu
Comment
There are no comments made yet.
  1. more than a month ago
  2. Sierra/ Millennium/ Encore
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!