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The Public Library of Youngstown & Mahoning County (OH)-ILS Administrator

The Public Library of Youngstown and Mahoning County (OH) seeks an experienced ILS AdministratorILS Administrator to manage operation of the systemwide Integrated Library System (ILS) as well as applications related to data collection and analysis. PLYMC is a county-wide system serving 238,823 residents, governed by a 15-member Board, supported by a stellar staff of 169 FTE and a $15,540,797.84 annual operating budget. The ILS Administrator holds the primary responsibility of the day-to-day monitoring, maintenance and ongoing development of the Library’s ILS platform, Sierra, and serves as the point of contact for data analytics products such as Innovative’s Decision Center and OrangeBoy’s Savannah. This includes supporting staff system wide to ensure accuracy, reliability and usability of the ILS and collaborating with other departments throughout the system to identify and coordinate resolution of issues in support of library services. The ILS Administrator works under the direction of the Technology Director but may be consulted directly by staff to advise and resolve difficult or unusual problems. For additional information on the Library and Mahoning County, see PLYMC Links.

Responsibilities. Key responsibilities include (1) Managing the operation and maintaining the function of the ILS and associate software, services, equipment, processes, and vendors; (2) collaborating with departments throughout the system to ensure accuracy, reliability, and usability of the ILS; (3) proactively identifying and resolving problems of server application issues in support of library services; (4) maintaining contracts, ensuring software updates, coordinating planned maintenance, and arranging support calls for ILS-related systems; (5) generating statistical data and reports to provide timely data and analysis to appropriate decision maker; and (6) providing excellent and timely internal customer service responding to employee questions, concerns, and help requests. Please visit ILS Administrator for the complete position description.

Qualifications. Minimum qualifications include: (1) three years of experience in ILS administration, database administration, or administration of other business systems; (2) knowledge of and experience with ILS applications, SQL, Microsoft Windows and Microsoft Office application suite with an emphasis on Excel; (3) knowledge of principles and practices of public library operations, issues, and trends including circulation standard practices and procedures and other technology resources pertinent to library operations; (4) strong analytical and troubleshooting skills with the capacity to understand and interpret data; or (5) the equivalent combination of education and experience to perform the work required. A Bachelor’s degree in library science, computer science or related field is required; a Master’s degree in library and information science, computer science or related field is strongly preferred. Experience with the ILS systems preferred and experience with Sierra ILS strongly preferred.

Compensation. The salary range is $50,000 – $70,000 (negotiable with experience) with an excellent fringe benefit package which includes pension plan with the Ohio Public Employees Retirement System (OPERS).

For further information, contact Bradbury Miller Associates. Apply via email with a meaningful cover letter and your resume as Word or pdf attachments to Karen Miller. This position closes July 29, 2018.

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