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  1. Phil Shirley
  2. Forum Feedback and Help
  3. Wednesday, 30 August 2017
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Some people reported that they weren't receiving email notifications from the IUG Forum. I noticed in their DNS records that all of them had their mail going through [something].mail.protection.outlook.com. It turns out that Microsoft had blacklisted us; I got them to remove us, and now things seem ok.

I think we were blacklisted when we changed the "from" address of these emails from something like

John Smith <discussoins@innovativeusers.org>


John Smith <jsmith@library.org>

I did the only thing I could do, which was change it back to what it been originally, that is

Innovative Users Group <discussoins@innovativeusers.org>

I'll get it changed back to

John Smith <discussoins@innovativeusers.org>

because people wanted to be able to see who the post, reply, or comment was from; I can't make this change directly; it will take a little time.


Phil Shirley
Technology Services Coordinator
Cuyahoga Falls Library
  1. Guest
  2. 3 years ago
  3. #881
I got the first IUG email notification with title "Email Digest From Innovative Users Group - Test" today. Thank you Phil!

Hadi Amjadi
San Jose Public Library

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