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  1. Phil Shirley
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  3. Thursday, 30 March 2017
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Some people have suggested that we disable the comments feature on the forum. What do you think about that?

In some older discussions here, the comments and replies are very confusing to sort through, but I think the way people use comments has changed. There used to be big boxes in the forum where you could type in comments below the original post and below each reply, but now we've hidden them. I think those boxes encouraged people to submit comments where they probably should have submitted replies. In newer discussions, people seem to be using comments a lot less, maybe at an appropriate level.

It can be useful to have the ability to leave a comment on a post or a reply, like you can do on some other platforms, and I would be hesitant to disable a feature simply because there was some initial confusion about the best way to use it.

Another issue with disabling the comments feature is that this would hide all the comments that people have made, unless someone went through and converted each one to a reply; this would be a lot of work, and could mess up the context for them.

I'm not against disabling comments; I just want to make sure that people have plenty of opportunity for input on this, and that people don't judge the comments feature only on how it was used when the forum was new and none of us were used to having two levels of feedback on a post.

Also, there are two separate settings, one to allow comments on the original post, and the other to allow comments on replies.

IUG forum manager

Phil Shirley
Technology Services Coordinator
Cuyahoga Falls Library
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Accepted Answer Pending Moderation
Maybe I'm thinking of "comments" in the wrong way - if it had been framed as "replies to specific posts", perhaps I would have responded differently - because I definitely do appreciate that feature in Facebook. But I interpret the term "comments" as incidental, perhaps fluffier parts of the conversation - something you could ignore because it's not part of the main thread. So perhaps it's just semantics, for me! Because in general, nested replies do seem like a good idea. A question for me would be how that would play out in email notifications, though - would we see the original post that was being replied to? I think this transition from an email listserv to the forum, for those of us used to having the entire thread in our inbox, is very influential in what is making the transition difficult. (At least, that's true for me.)
Arianna Schlegel
Metadata & Systems Librarian
Vassar College

On Tue, Apr 11, 2017 at 1:30 PM, Mohamed Ragheb <[email]discussions@innovativeusers.org[/email]> wrote:

New Reply Added

Mohamed Ragheb replied to the discussion Disable comments?


This is a notification to let you know that Mohamed Ragheb has replied to the discussion on the site. You may find the snippet of the reply below:

As a user I'm in favor of leaving the inline comment feature available, it's good that it's hidden now and only activated as needed . that feature provide a nice way that it’s actually used specially for longer discussions, if a post have 10 replies and I want make a comment to reply number 5,I will add a reply as reply number 11 which makes it hard to read and not organized, I have to scroll up and down. Instead with the inline comment feature I can easily insert my comment in the middle where it should be and it will make it easier to read down the road for someone who just start reading the whole discussion.

similar to what you see in Facebook and any modern Forum platform , [email]MRAGHEB@cuyahogalibrary.org[/email]

http://innovativeusers.org/iug-forum/10259-disable-comments.html#reply-10307"">Read this discussion

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