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  1. Eeva Stierwalt
  2. Sierra/ Millennium/ Encore
  3. Thursday, 15 August 2019
  4.  Subscribe via email
Hi everyone! I've got an idea about to expire: Automatically Extend NNA if Patron Unfreezes Hold. https://idealab.iii.com/alwaysopen/Page/ViewIdea?ideaid=8304 . For those of you who use Freeze Holds, please comment and/or vote on this idea within the next 4 days to be sure that it doesn't get 'archived'!!! Here's the idea description:
If a patron unfreezes a hold which has expired (one that has reached and possibly surpassed it's not needed after (NNA) date), it means that the patron still wants that item and will be borrowing it. Currently, the hold is cancelled (it simply disappears as far as the patron can tell). We'd like to see an automatic extension of the NNA date for the full term when a patron unfreezes a hold, since that patron obviously still wants the item.
Thanks for your help with this and kind regards, Eeva

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