The IUG plays a vital role in the decision making process to provide enhancements to the Sierra/Millennium and Polaris systems. Through this cooperative process, IUG members make suggestions, vote for system enhancements, and are afforded a unified voice for improving the system functionality. Participation in the enhancements process is one of the greatest benefits of IUG membership; it serves as an opportunity to address any of those issues, big or small, that you would like to see improved.
Due to changes in Innovative’s product development life cycle, the addition of Polaris users, and the growth of the existing enhancements database, IUG in partnership with III recognized the need to analyze and improve the enhancements process. Idea Lab, launched in 2017, is the result of that collaboration.
Idea Lab is an innovation environment, hosted by Innovative, designed for users to submit, discuss, vote, and prioritize ideas to improve solutions for libraries. It is based on Spigit ideation software.
Customers using any Innovative product are all welcome to participate in Idea Lab and are not required to be IUG members. The new process allows the Innovative community to provide input regarding priorities for new areas of development as well as enhancements to existing Innovative products. It also enables Innovative to take more timely action on user-contributed ideas.