Re: [IUG] 2009A - online credit payment broke

["Mosquera, Pedro - HPL" <Pedro dot Mosquera at cityofhouston dot net>]

 I just saw the email below and want to pass it along in case you haven't
read it.

Pedro

-----Original Message-----
From: KREYCHE, MICHAEL [mailto:mkreyche at kent dot edu] 
Sent: Tuesday, August 25, 2009 12:14 PM
To: IUG INNOPAC List
Subject: Re: [IUG] 2009A - online credit payment broke


This just bit us, too. As I understand it, the ecommerce update has not been
incorporated into 2009A. So if you updated ecommerce, then install 2009A,
you have to have the ecommerce update installed again.

Mike

--
Michael Kreyche
Systems Librarian / Associate Professor
Libraries and Media Services
Kent State University
330-672-1918 

-----Original Message-----
From: innopac-bounces at innovativeusers dot org
[mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Laurie J. Shedrick
Sent: Tuesday, August 25, 2009 9:03 AM
To: 'IUG INNOPAC List'
Subject: Re: [IUG] 2009A - online credit payment broke

This may not be the answer, but I know the fix for the merchant account was
different for the 2009a release.  You may need to request the interim fix.

Laurie J. Shedrick
Automated Systems Manager
Mid-Hudson Library System
103 Market Street
Poughkeepsie, NY 12601
lshedrick at midhudson dot org
(845) 471-6060 X 221


-----Original Message-----
From: innopac-bounces at innovativeusers dot org
[mailto:innopac-bounces at innovativeusers dot org] On Behalf Of Marlene Pelyhes
Sent: Tuesday, August 25, 2009 8:55 AM
To: innopac at innovativeusers dot org
Subject: [IUG] 2009A - online credit payment broke

Hi everyone,

I just upgraded to R2009A and now our online credit card application takes
15 minutes to come up on the webpac and once it does, and someone enters
credit card information it takes 20 minutes for the transaction to go
through.

Innovative helpdesk is working on it.

Did anyone else experience this?

thanks,
Marlene Pelyhes
IT Manager
Mentor Public Library

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