Re: [IUG] Automatic In-transit status clearing

["Ammon, Mona" <ammonm at u dot library dot arizona dot edu>]

We had some of the same concerns as Anne.  However, we have found that 9 times out of 10 the item that says it is in transit for longer than a day is sitting on the shelf where it should be.   We figured in the 1 in 10 case where it was not if a customer was looking for it and could not find it they would notify us and we would initiate our searches process.  We have promoted with our customers that if they can not find something to come let us know so we get good notifcation on these.  Also we now have an Express Retrieval Service where we will pull an item and place it on the hold shelf at the owning library.  If something is "missing" that service will initiate the searches process.  
 
We also don't have the person power to hunt down the in transits that do not clear on a regular basis.  
 
Mona Ammon
Library Operations Supervisor
Access and Information Services
University of Arizona Library
520-307-3551
ammonm at u dot library dot arizona dot edu

________________________________

From: innopac-bounces at innopacusers dot org on behalf of Anne Oyerly
Sent: Tue 12/16/2008 7:23 AM
To: 'IUG INNOPAC List'
Subject: Re: [IUG] Automatic In-transit status clearing



Personally, I wouldn't like this.  Having the In-Transit manually cleared at
the location it belongs helps me to be sure that items are returned properly
to the correct branch/location.  If a Transit does not clear, then I know it
is an item to search.  I frequently find "Missing" items this way, and the
transit note not cleared gives me a great clue where to look, since it shows
the last check-in location.

Anne Oyerly
Stacks Manager
James White Library
Andrews University

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Mate, Paula
Sent: Monday, December 15, 2008 5:45 PM
To: innopac at innopacusers dot org
Subject: [IUG] Automatic In-transit status clearing

 

We are considering asking Innovative to turn on the option
for In-Transit status to be automatically cleared, but would like to
know/hear from those of you who have turned on this option if there
are any downsides.



We are an academic library with just one site; on R2007.



 Thank you,



Paula Mate

Systems and Acquisitions Librarian

333 Murfreesboro Road

Nashville, TN 37210

Phone: 615-248-7732

Fax: 615-248-1496







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