Re: [IUG] HTML source code displayed when placing a hold in Firefox&Safari

["ANDERSON Judy" <judya at multcolib dot org>]

Hi,
	We experienced the same problem but so far it's been staff who
reported it with Firefox and I've reported it.  This is what seems to
happen here---if a staff person using Firefox tries to place a hold on
an item that is available at the branch, they get the HTML rather than
the page that says that their hold was unsuccessful.  This does not
happen if they are logged into their accounts and try to place a hold on
an available item.  Judy

Judy Anderson
General Reference Librarian, Central Library/
OPAC module specialist 
801 SW 10th Ave
Portland, OR 97205
judy dot anderson at co dot multnomah dot or dot us / 503-988-5351


-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Mark Huppert
Sent: Monday, October 13, 2008 9:42 PM
To: IUG INNOPAC List
Subject: Re: [IUG] HTML source code displayed when placing a hold in
Firefox&Safari


Samantha

Wow, that's weird - I can confirm what you observed -
works with IE7 but not with Firefox 3.
It's something to do with the javascript - better put in a helpdesk
request

Mark 


========================================
Mark Huppert
Library Web Development  &
Integrated Library Management System Coordinator
Division of Information
R.G. Menzies Building (#2)
The Australian National University
ACTON ACT 0200

T: +61 02 6125 2752 
F: +61 02 6125 4063
W: http://anulib.anu.edu.au/about/

CRICOS Provider #00120C ========================================

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Samantha Yeung
Sent: Tuesday, 14 October 2008 2:57 PM
To: innopac at innopacusers dot org
Subject: [IUG] HTML source code displayed when placing a hold in Firefox
&Safari

We have recently received reports of problem placing holds for Firefox
and Safari users. Our library does not allow holds on a bib. record when
items are showing "available".  It is in this scenario, a page with the
HTML source code is presented to a user instead of the MY ACCOUNT login.
Does anyone else experience the same issue?

TIA,
Samantha Yeung
Library Information Systems Supervisor
Thousand Oaks Library


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