Re: [IUG] Help Manual Not Accessible

["Amelia Osterud" <aosterud at cc dot edu>]

Ah. OK, just talked to the helpdesk and it is a known issue. Thanks.


- Amelia
 
Amelia Klem Osterud
Access Services Librarian
Carroll College Library
100 N. East Ave.
Waukesha, WI 53186
(262) 650-4888
aosterud at cc dot edu


-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of David Ruml
Sent: Monday, June 23, 2008 9:42 AM
To: IUG INNOPAC List
Subject: Re: [IUG] Help Manual Not Accessible

Yes, we also had the problem after the upgrade to 2007, and reported it to the helpdesk.  They referred it to Software Eng, as it appears that it is a known problem.

DAVID E. RUML
Carrollton Public Library
CARROLLTON, TEXAS
 

-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Amelia Osterud
Sent: Monday, June 23, 2008 9:35 AM
To: IUG INNOPAC List
Subject: [IUG] Help Manual Not Accessible

I have a weird issue this morning- we can't get into the manual from the cataloging module. Works fine in other modules, but in cataloging, all we get is "This webpage cannot be found" after trying to log in. It does not seem to be log-in specific, either. Any thoughts?
Thanks,


- Amelia
 
Amelia Klem Osterud
Access Services Librarian
Carroll College Library
100 N. East Ave.
Waukesha, WI 53186
(262) 650-4888
aosterud at cc dot edu



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