[IUG] Job Posting: New York Public Library Circulation Module Manager

[adabbah at nypl dot org]

Position Open:                Circulation Module Manager
                        Collections and Circulating Operations
                        New York Public Library, New York, NY 10018

                        First consideration will be given to applications
                        received before June 30, 2008.
                        For Further information, and to apply, please go
                        to:

http://jobs-nypl.icims.com/nypl_jobs/jobs/candidate/intro.jsp

General  Description:.   Under the general direction of the Head of the ILS
Office,   and  in  collaboration  with  the  Director  of  Collections  and
Circulation  Operations,  manages the ILS circulation module and supervises
assigned   staff.   Plans   and  coordinates  the  migration  of  automated
circulation  operations  to  a  new  integrated  library system, overseeing
development   of   system   parameters  and  standards;  support  for,  and
implementation    of,   new   circulation   software   functionality,   and
documentation of local policies and standards. Works closely in task forces
and  other  working groups to craft circulation standards and practices and
recommends  circulation policy to Senior Management. Works closely with the
ILS  vendor to define and create enhanced software and document and resolve
issues  and  errors; in collaboration with the ILS Manager and library-wide
staff  ensures  the  integrity  of  circulation  data. Takes a lead role in
developing   staff   training   programs,   manuals   and  tools  including
vendor-designed  online  training.  Designs circulation-related notices and
manages  communication  with  library  users  regarding circulation-related
transactions  via  print,  telephone,  and  email.  Manages  the  Library's
collection agency program, recommending guidelines and working closely with
vendors  to  ensure  compliance  with  patron  privacy  policies. Plans and
executes  a patron registration program including design and implementation
of  new personalization services, management of patron self-registration by
external users, and distribution of a new OneNYPL library card. Contributes
to  the development of a marketing strategy to promote Library services via
the  new  ILS  and  the  availability of the new library-wide card. Manages
system-wide  ordering  and  distribution  of supplies, including patron and
item   barcodes,  forms,  card  stock,  brochures  and  related  materials.
Collaborates  with  the  Strategic  Planning  Office  to design metrics and
reports  that  effectively  measure  circulation, collection use, and other
system  related  activities and coordinates the distribution of reports and
statistics  to  all  units.  Represents the Library at user conferences and
programs  related  to circulation and the ILS. Supervises the ILS office in
the absence of the ILS Manager. Performs related duties as needed.

Eligibility Requirements:  ALA-accredited Master's degree in Library and
Information Studies and substantial relevant professional experience.
Substantive experience in circulation or access services in a large
multi-branch public or research library demonstrating increasing
responsibilities in managing services and processes related to circulation
and delivery of materials to library users. Demonstrated knowledge of
current trends in circulation services to multi-faceted user populations.
Successfully demonstrated ability to understand and relate circulation and
collection use policies to system parameters and infrastructure and to
translate system capabilities to a variety of audiences to aid in
appropriate and feasible circulation policy decisions. Successfully
demonstrated ability to analyze workflow and workload, establish efficient
procedures and policies as they relate to circulation module usage, and
effectively communicate them. Successfully demonstrated experience
supervising staff. Knowledge if statistical data relevant to measuring
collection usage. Excellent interpersonal, oral, and written communication
skills. Successfully demonstrated ability to work well independently, in a
team environment, and in a complex and evolving organization. Successfully
demonstrated computer skills in office productivity software, including
Word and Excel. Successfully demonstrated project management experience.
Experience using an online circulation module in an integrated library
system and in library operations preferred