Re: [IUG] mystery in transit issue

["Anderson, Barb (Library)" <andersb3 at ccf dot org>]

That's the way it would be for only one entry in the table and a
one-location library so you should be OK, as far as I know.
Barb

Barb Anderson
Medical Librarian
The Cleveland Clinic Alumni Library
9500 Euclid Ave.
Cleveland, OH 44195
 
andersb3 at ccf dot org
voice: 216-445-7347
fax:  216-444-0271

> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On
> Behalf Of Amelia Osterud
> Sent: Thursday, April 10, 2008 12:29 PM
> To: IUG INNOPAC List
> Subject: Re: [IUG] mystery in transit issue
> 
> Thanks- so let me get this straight- Branches (in Circ) needs to match
the locations served
> table?
> Our locations Served Table just as one entry: Group #1, and our
Branches list is all of our
> locations within the library- av, cmc, etc...
> Thanks,
> 
> 
> - Amelia
> 
> Amelia Klem Osterud
> Access Services Librarian
> Carroll College Library
> 100 N. East Ave.
> Waukesha, WI 53186
> (262) 650-4888
> aosterud at cc dot edu
> 
> 
> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On
> Behalf Of Anderson, Barb (Library)
> Sent: Thursday, April 10, 2008 10:32 AM
> To: IUG INNOPAC List
> Subject: Re: [IUG] mystery in transit issue
> 
> In telnet: A A C S
> 
> Barb Anderson
> Medical Librarian
> The Cleveland Clinic Alumni Library
> 9500 Euclid Ave.
> Cleveland, OH 44195
> 
> andersb3 at ccf dot org
> voice: 216-445-7347
> fax:  216-444-0271
> 
> > -----Original Message-----
> > From: innopac-bounces at innopacusers dot org
> [mailto:innopac-bounces at innopacusers dot org] On
> > Behalf Of Amelia Osterud
> > Sent: Thursday, April 10, 2008 11:23 AM
> > To: IUG INNOPAC List
> > Subject: Re: [IUG] mystery in transit issue
> >
> > We have this problem occasionally, too. This may be a silly
question,
> but where IS the
> > locations served table?
> >
> >
> > - Amelia
> >
> > Amelia Klem Osterud
> > Access Services Librarian
> > Carroll College Library
> > 100 N. East Ave.
> > Waukesha, WI 53186
> > (262) 650-4888
> > aosterud at cc dot edu
> >
> > -----Original Message-----
> > From: innopac-bounces at innopacusers dot org
> [mailto:innopac-bounces at innopacusers dot org] On
> > Behalf Of Anderson, Barb (Library)
> > Sent: Thursday, April 10, 2008 10:05 AM
> > To: IUG INNOPAC List
> > Subject: Re: [IUG] mystery in transit issue
> >
> > I would have bet on the locations served table too--it happened to
me
> > when I added a new location (also a one branch library here) and
> forgot
> > to add it to my locations served table.  At first we thought it was
> > because the items were checked out when I made the location changes
> > globally, but it turned out to be my oversight.
> > Barb
> >
> > Barb Anderson
> > Medical Librarian
> > The Cleveland Clinic Alumni Library
> > 9500 Euclid Ave.
> > Cleveland, OH 44195
> >
> > andersb3 at ccf dot org
> > voice: 216-445-7347
> > fax:  216-444-0271
> >
> > > -----Original Message-----
> > > From: innopac-bounces at innopacusers dot org
> > [mailto:innopac-bounces at innopacusers dot org] On
> > > Behalf Of Riggle, Keven
> > > Sent: Thursday, April 10, 2008 10:26 AM
> > > To: IUG INNOPAC List
> > > Subject: Re: [IUG] mystery in transit issue
> > >
> > > Bill,
> > >
> > > Shoot!  I thought the locations served table would be the answer.
> My
> > next thought was
> > > individuals have a "location
> > > served" as part of their authorizations but since you don't have
any
> > new staff that blows a
> > > big hole in that thought.
> > >
> > > I assume you have checked in the in transit items, checked them
back
> > out and in again with
> > > no problem.  Intermittent problems can be a real pain to track
down.
> > Somehow the milcirc
> > > login is forgetting that the childav, adtav, etc. are OK to
> check-in.
> > Could the previous
> > > transaction have set the system up for failure?
> > >
> > > The key may be catching the system when it fails and then getting
> the
> > Help Desk to get to
> > > the transaction log quick enough to see what happened.
> > >
> > > Keven
> > >
> > > -----Original Message-----
> > > From: innopac-bounces at innopacusers dot org
> > [mailto:innopac-bounces at innopacusers dot org] On
> > > Behalf Of Bill Forgette
> > > Sent: Wednesday, April 09, 2008 6:17 PM
> > > To: IUG INNOPAC List
> > > Subject: Re: [IUG] mystery in transit issue
> > >
> > > We do not have separate checkout locations.
> > >
> > > The locations served table was checked and all locations are
listed
> > > properly.
> > >
> > > And we are not an Oracle site.
> > >
> > > Bill
> > > ---
> > > Bill Forgette
> > > Assistant Administrator
> > > Glenside Public Library District
> > > v) 630-260-1550
> > > f) 630-260-1433
> > >
> > > -----Original Message-----
> > > From: innopac-bounces at innopacusers dot org
> > > [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Riggle,
Keven
> > > Sent: Wednesday, April 09, 2008 5:46 PM
> > > To: IUG INNOPAC List
> > > Subject: Re: [IUG] mystery in transit issue
> > >
> > > Bill,
> > >
> > > Do you have separate checkout points for children vs. adult
> materials?
> > > Does "in transit" only happen with the milcirc login?
> > >
> > > My thoughts:  In the setup for the milcirc login there probably is
a
> > > "locations served" listed.  I am guessing the corresponding
> "locations
> > > served" table is missing the three location codes you have in your
> > > examples.  Therefore when the milcirc login checks in an item with
a
> > > "childav" location code it is setting the item to "in transit"
> because
> > > the system doesn't think it belongs with the locations "served" by
> > > milcirc.
> > >
> > > Keven
> > >
> > > -----Original Message-----
> > > From: innopac-bounces at innopacusers dot org
> > > [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Bill
Forgette
> > > Sent: Wednesday, April 09, 2008 5:07 PM
> > > To: IUG INNOPAC List
> > > Subject: [IUG] mystery in transit issue
> > >
> > > I'm having a bit of a mystery. I've searched the archives and
> haven't
> > > noticed anything regarding this issue.
> > >
> > >
> > >
> > > Myself, the head of circulation, and our head of tech services
> cannot
> > > figure this out...
> > >
> > >
> > >
> > > Over the past few weeks, we have been getting random items
appearing
> > to
> > > be in transit for no obvious reason.  Has anyone else experienced
> > this?
> > >
> > >
> > >
> > > We are a single branch library, and all locations served are
within
> > that
> > > one branch. All examples below were from different items returned
by
> > > different patrons. Issue is happening with AV and print materials.
> > >
> > > No new staff on hand - if it was a staff created problem I feel it
> > would
> > > be on more chunks of items than random ones checked in at
different
> > > times.
> > >
> > > Mil 2006.1.3
> > >
> > > Nothing different with our setup except a new Encore server - but
> this
> > > started happening before Encore server was here I believe.
> > >
> > >
> > >
> > > Example one:
> > >
> > > Item location childav
> > >
> > > lcheckin 4-5-08.
> > >
> > > Item updated 4-9-08.
> > >
> > > Status in transit
> > >
> > > Message: wed apr 9 2008 1149am in transit from milcirc to chdav
> > >
> > >
> > >
> > > Example two:
> > >
> > > Item location: adtav
> > >
> > > Lcheckin 4-3-08.
> > >
> > > Item updated 4-9-08.
> > >
> > > Status in transit
> > >
> > > Message: wed apr 9  2008 1119am in transit from milcirc to adtav
> > >
> > >
> > >
> > > Example three:
> > >
> > > Item location: child
> > >
> > > Lcheckin: 3-31-08
> > >
> > > Item update 4-9-08.
> > >
> > > Status in transit
> > >
> > > Message: wed apr 9 2008 1119am in transit from milcirc to adtav
> > >
> > >
> > >
> > > Bill
> > >
> > > ---
> > >
> > > Bill Forgette
> > >
> > > Assistant Administrator
> > >
> > > Glenside Public Library District
> > >
> > > v) 630-260-1550
> > >
> > > f) 630-260-1433
> > >
> > >
> > >
> > >
> > >
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> > >   text/html
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> >
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> 
> 
> P Please consider the environment before printing this e-mail
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> Cleveland Clinic is ranked one of the top hospitals
> in America by U.S. News & World Report (2007).
> Visit us online at http://www.clevelandclinic.org for
> a complete listing of our services, staff and
> locations.
> 
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===================================

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Cleveland Clinic is ranked one of the top hospitals
in America by U.S. News & World Report (2007).  
Visit us online at http://www.clevelandclinic.org for
a complete listing of our services, staff and
locations.


Confidentiality Note:  This message is intended for use
only by the individual or entity to which it is addressed
and may contain information that is privileged,
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law.  If the reader of this message is not the intended
recipient or the employee or agent responsible for
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