[IUG] Problem with using dual monitors, a laptop, and Millennium

["Seaman, Denyse" <Denyse_Seaman at baylor dot edu>]

This is from a staff member here at Baylor University:

"I have a dual monitor setup (Dell laptop computer), and have been
having problems with my second monitor blacking out.  Usually this
happens when I open Millennium up or have it open with another program
like Microsoft Excel or our online catalog.  Also I have a computer dock
tray for my hard drive (laptop), and most of the time when I redock my
computer I have to restart my computer because if I don't usually my
second monitor will black out.  I have not been able to pinpoint what is
causing this.  What I do know is my second monitor has been replaced
three times without any success, and my refresher rate for each monitor
was increased to the maximum without any success either.  If anyone has
had problems like this, I would love to hear how you resolved them."

We would appreciate hearing from anyone who has experienced a similar
problem.

Thanks,
Denyse

H. Denyse Seaman
Library Information Systems
Baylor University Electronic Library
One Bear Place #97148
Waco, TX 76798-7148
254.710.2771 (voice)
254.710.7271 (fax)
denyse_seaman at baylor dot edu