[IUG] Syndetics Solutions in Catalogue AND 13 digit ISBNs

["Eeva Stierwalt" <eeva dot stierwalt at lpl dot london dot on dot ca>]

Good afternoon!  We are using Syndetics Solutions cover images AND other
enrichment options.  However, for newer publications, we get the image
to display, but not the correct summary or other enrichment.  I got word
from their technical support that our catalogue is sending a link back
to them which provides only the first 10 digits of the ISBN# (e.g. if
the 13 digit# is 9780060882624, we are sending 9780060882).  I've tried
to figure out how to change this and have been unsuccessful.  Does
anyone know where we can make this change OR has anyone else encountered
this problem?  Thanks so much for your help and kind regards, Eeva
 
 
Eeva Stierwalt
Integrated Library System
Solutions Specialist
Information Technology
London Public Library
251 Dundas St.
London, ON  Canada  N6A 6H9
t 519.661.5100 ex 5156
f 519.663.9013
e eeva dot stierwalt at lpl dot london dot on dot ca


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