Re: Pickup Notices in ILL Module

[Keith Palmateer <kpalmate@xxxxxxxxxx>]

The ILL virtual record is a part of the patron file.  You can view this and film bookings entries by searching the patron .i number from the cataloging module.  Look under the persistent information.

I believe the regular holds system looks at the item records for the current status.  And it can't do this with virtual records.

At 11:53 AM 10/4/01 -0500, you wrote:

Hello.
We have recently started using the III ILL module (text-based, not
Millennium) and are still getting all the bugs worked out.  This morning
we found that a pickup notice had printed for something that the patron
had actually checked out yesterday afternoon.  I thought that perhaps
the system just queues the pickup message until it's printed in the
morning and doesn't pay attention to the status of the ILL item.  The
rest of our hold pickup notices (for regular holds on items in our
collection, not ILL items) DO seem to check the status of the item
before the notice is sent.  In other words, for regular hold pickup
notices, if the item has already been checked out to the patron it does
not send a pickup notice.  This does not seem to be the case in the ILL
module.  Is this this just something we have to live with or is it
something we're doing wrong that can be fixed?  It seems like it would
be confusing to both the patron and our circulation student workers to
get a pickup notice for something you've already checked out.  If anyone
else using the ILL module has any insight into this we would be very
grateful!

TIA,
Jill Engle
Systems Associate
St. Olaf College Libraries
Northfield, MN
(507) 646-3122
jengle@xxxxxxxxxx

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Keith Palmateer
Interlibrary Loan Specialist
Portland Community College Libraries
503.977.4420
503.977.4103 fax
kpalmate@xxxxxxxxxx