RE: Innovative Toll Free # busy!/ Backup Error

[CSeeman@xxxxxxxxxx]

Anne -- I am not sure what is going on in Emeryville, but the message on
the Unattended Backup log that you received was to tell you that the
program did not run last night.  The Control program is stopped during a
backup and restarted when the backup is complete.  If the Unattended
Backup program could not stop the control program, it could not perform
the backup.  

Unfortunately, this is a helpdesk issue.

Best - Corey



///////////////////////////////////////////
Corey Seeman
Assistant Dean for Library Systems
University Libraries
University of Toledo
2801 West Bancroft
Toledo, Ohio 43606-3399
(419) 530-2333
(419) 530-2726 (fax)
cseeman@xxxxxxxxxx <mailto:cseeman@xxxxxxxxxx> 
///////////////////////////////////////////

-----Original Message-----
From: Walsh, Anne [mailto:Anne.Walsh@xxxxxxxxxx]
Sent: Tuesday, June 26, 2001 12:33 PM
To: 'innopac@xxxxxxxxxx'
Subject: Innovative Toll Free # busy!


Has anyone one else been trying to contact Innovative this morning?
I have tried for over an hour and the toll free number is busy!

Since I have you here I might as well ask the group the question I have
for
innovative.

Has anyone experienced the error message

 ERROR:Failed to stop control

after a back up?

Thanks

Anne Walsh
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