Re: GUICat glitch in ver.3.2j: a fix

[Claudia Chester <cchester@xxxxxxxxxx>]

Hi Elizabeth,

I had the same response when Steve told about the workaround. 

Fortunately, you only have to maximize once, at the initial search window,
and all subsequent windows will come up maximized.

I also mean no offense to whoever may be beta testing GUICAT - I know
institutions use the software differently and on different machines, but I
agree it's very difficult after all the problems we found in the version
that came with Update C, to believe that anyone actually used all the
features of the software to catalog more than one or two records (so many
of the problems are intermittent). These glitches have cost us hours of
extra work trouble-shooting, documenting, checking csdirect, submitting
calls to III, and informing staff of workarounds.

Is quality control for new releases an issue the user group has ever
addressed or discussed? Perhaps it's time.

At 03:24 PM 12/11/2000 -0500, you wrote:
>Not to be in any way critical of the users exchanging information on
>this list, but I must say that I find this to be a most unsatisfactory
>"fix."  My system has about 75 different people using GuiCat daily, and
>the majority work with records maximized so that they can see more of
>the record without scrolling up and down and sideways.  It's hard to
>explain to them why when we upgrade next week, the main difference they
>are going to see in GuiCat is that they now have to work with records
>minimized, or minimize and maximize every record just to see the tabs
>appear, or to learn that the tabs are really there and active even with
>the record minimized-- you just can't see them.
>
>I can understand how it's possible for programmers to accidentally
>introduce a new bug into a product, but it's hard for me to understand
>how a display problem like this gets through QA and Beta testing, and
>even harder to understand why it's been on the Known Issues list for
>nearly two months with no word on when it will be fixed.  I hope that we
>will be hearing about a real fix for this soon.
>
>-- 
>Elizabeth Thomsen, Member Services Manager
>NOBLE: North of Boston Library Exchange
>Danvers MA 01923
>et@xxxxxxxxxx
>--
>This message was distributed through the Innovative Users Group INNOPAC list.
>Private replies:  Elizabeth Thomsen <et@xxxxxxxxxx>
>Public replies:   INNOPAC@xxxxxxxxxx
>Archives:  http://innopacusers.org/list/archives/
>
***********************************************************
Claudia Chester
Technical Services Librarian
Fisher Library
John F. Kennedy University
12 Altarinda Rd.
Orinda, CA 94563

phone: 925-258-2362
fax:   925-254-8136
cchester@xxxxxxxxxx
***********************************************************
--
This message was distributed through the Innovative Users Group INNOPAC list.
Private replies:  Claudia Chester <cchester@xxxxxxxxxx>
Public replies:   INNOPAC@xxxxxxxxxx
Archives:  http://innopacusers.org/list/archives/