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Tania -
	As I recall Okidata printers have a switch that stops the printer when the
tractor fed paper has run out.  Is this switch stuck in the wrong position?
 It's worth a look!

Keven


At 11:33 AM 01/06/2000 -0700, you wrote:
>We're using an Okidata 395 printer as our system printer.  Yesterday after
>we re-loaded the paper through the tractor feed the alarm light came on,
>and we haven't been able to print since.  I did talk to one tech at III
>who advised me to clean out the innards with canned air; this hasn't
>helped. We've also tried turning it on & off, and refeeding the paper, to
>no avail. Today III tells me that they no longer support this
>printer.  We've also tried an offline print diagnostic and nothing
>happened.
>
>Has anyone else experienced this problem?  Please advise!
>
>Thanks for any help you can give,
>
>Tania Hajjar
>Montrose Library
>Montrose, CO
>970-249-9656
>
>
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Keven Riggle			Phone:  (414) 288-3253
Systems Librarian			Fax:      (414) 288-7813
Marquette University Libraries
1415 W. Wisconsin Avenue		E-mail: K.Riggle@xxxxxxxxxx
P.O. Box 3141
Milwaukee, WI  53201-3141
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