RE: OCLC/win98 problem (fwd)

["Humphreys, Judy" <Judy.Humphreys@xxxxxxxxxx>]

Larry,
It was I who phoned you. It looks like there may be other libraries
experiencing the same problem, so I'll post a response to the list.
We recently had to reinistall OCLC Passport software on a PC in our
cataloging work group. Afterwards, we noticed that the host message we used
to get from Innopac following export and overlay of a bib record no longer
contained detailed information. The Innovative help desk staff suggested we
check the OCLC session settings, especially the "delay" time. Once we
increased the delay from zero to twenty, the problem was fixed. Here's how:
With an OCLC session open, go to the session menu and select settings. Click
on the export/transfer tab. Highlight the export destination you usually
use, then click edit. Make sure the settings are: timeout=90  retries=0
delay=20.
This should fix the problem.
Sincerely,
Judy Humphreys
Library Services Manager
Mountain View Public Library
Mountain View, CA 

> -----Original Message-----
> From:	Larry Mozer [SMTP:larrym@xxxxxxxxxx]
> Sent:	Wednesday, January 05, 2000 2:31 PM
> To:	Innopac List
> Subject:	OCLC/win98 problem (fwd)
> 
> The problem that I earlier wrote about has been solved.  Thanks to the
> to person who called to tell me how to solve (I am sorry but I did not
> write down your name).
> 
> Larry
> 
> *********************************
> B. Larry Mozer                                                 
> Systems Support Specialist
> Automated Systems Office
> 22A LL (0410)
> UN-Lincoln             
> (402) 472-4538                                       
> E-mail: larrym@xxxxxxxxxx 
> 
> ---------- Forwarded message ----------
> Date: Wed, 5 Jan 2000 15:19:44 -0600 (CST)
> From: Larry Mozer <larrym@xxxxxxxxxx>
> To: Innopac List <INNOPAC@xxxxxxxxxx>
> Subject: OCLC/win98 problem
> 
> Our library has been having a problem with the innopac not communicating
> with the OCLC passport software after an export.  This is occurring only
> on Windows 98 machines.  We just recently put in new machines with windows
> 98 on them.  We loaded Passport as we have always done.  When exporting a
> record from OCLC to the innopac, the download works but the return message
> giving vital overlay information, etc. does not show up.  It works on our
> windows 95 and windows NT machines.  
> 
> OCLC says they know of no reason that it should not work on a windows 98
> machine.  We tried a different brand computer also with win 98 with the
> same results.  OCLC suggested checking this list to see if any other
> innopac users have add similar problems exporting from OCLC to innopac on
> a windows 98 platform.
> 
> So, if any of you have experienced this problem would you let me know and
> how you resolved it (if you resolved it).
> 
> Thanks alot,
> 
> Larry
> 
> *********************************
> B. Larry Mozer                                                 
> Systems Support Specialist
> Automated Systems Office
> 22A LL (0410)
> UN-Lincoln             
> (402) 472-4538                                       
> E-mail: larrym@xxxxxxxxxx