RE: Hold expiration period

[Mieko Yamaguchi <m.yamaguchi@xxxxxxxxxx>]

On Thu, 23 Dec 1999, Turner, Anne wrote:

> Could you give us more details of how you persuaded III to do this?  Is
> it an extra program and did you have to pay?  

This is a standard feature in Automatic Request Processing.  See Rel.12
User Manual record #3571.  You cannot set the number of days yourself but
have to ask Innovative to set this up for you.

> Also, how do you deal with
> letting users know when their holds have automatically expired in this
> way?

Patrons receive a hold cancellation notice which you can set up using the
following Circ System option:

72 > Hold Cancel Notice: Not wanted after date past: Text #

This is the same notice that a patron receives when a hold placed by staff
with a Not Wanted After Date expires, so you may want to use suitable
wording.

Mieko
-----
Mieko Yamaguchi                                m.yamaguchi@xxxxxxxxxx
Technical Services Manager/System Coordinator        +44 (0)1248 382970
Main Library, University of Wales Bangor, UK   +44 (0)1248 382979 (Fax)