2007 IUG Conference FAQ

General | Registration | One Day Registration Information | Pre-conference | Meals & Social Events | Housing | Programs | Non-IUG Member Registration General: Q. When is the conference? A. The conference begins Monday, May 14, 2007 and runs through Thursday, May 17, 2007. The IUG pre-conference and the Innovative training workshops will be held on Monday, May 14, with the main conference held Tuesday, May 15 to Thursday, May 17. Q. Where will the conference be held? A. The 2007 IUG conference will be held in San Jose, California at the San Jose Marriott, the Hilton San Jose, and the San Jose Convention Center. Q. How do I get there? A. I suppose that all depends where you are coming from. The San Jose conference has two hotels that are attached to the San Jose Convention Center. The Convention Center complex is located in downtown San Jose, around 20 minutes away by car from the San Jose International Airport (SJC). More information on airport to hotel transportation is provided via the IUG Transportation Page (coming soon) or the San Jose Local Arrangements website . (NOTE: If your colleagues ask you, in joke, if you "know the way to San Jose," you may smack them.) Q. I’m a vendor. How can I get information about exhibiting at IUG? A. Contact our conference manager, Patricia Jones at pia@icmevents.com. Q. Will we have Twizzlers at the tables with the conference staff? A. No, but we will have Red Vines. Q. Will there be Internet access to check email? A. Yes. There will be a small area with workstations set aside for attendees to use to check email. The workstations will have time management software to help limit users to 15-minute sessions. Printing will be available this year for boarding passes, notes, etc. Internet is available in the conference hotels at an additional charge. The IUG Local Arrangements Committee is coming up with a Wifi page and it will be posted soon. Q. Will pads, pens be provided? A. At IUG 15, we are expecting to have a notebook (from Innovative) and the famous IUG pens (maybe with a slight modification) that promote the next conference. Q. If I still have questions after reading this FAQ, who should I contact? A. Contact Corey Seeman, IUG Chair, at cseeman@umich.edu with any additional questions. Please be sure to remember that he does his own stunts.   Registration: Q. What are the rates for registering for the conference? A. Conference rates are available on the IUG website at: http://innovativeusers.org/iug2007/registration.html Q. How do I register? A. Conference registration will open on Monday, January 29, 2007. The Conference registration process will be entirely online. If you are a non-member, contact Kathy O’Gorman, IUG Financial Consultant, at Kathy@innovativeusers.org for more information. If you aren't sure if your library is an IUG member, check the roster online at http://innopacusers.org/membership/directory/index.php (login and password required) Q. What is my site code? A. The site code is the code that Innovative Interfaces uses to refer to its customers. It is not the same as your IUG membership number. If you don't know your site code, contact your site coordinator or the Innovative Help Desk. This cannot be provided by anyone with IUG. Q. What forms of payment do you accept? A. Conference registration fees can be paid by credit card (Visa, MasterCard, or American Express) or check. No purchase orders or Electronic Transfer of Funds are accepted. Q. How do I register for the pre-conference or the half-day workshops? A. You can register for the IUG pre-conference or the half-day training workshops when you register for the main conference. Q. Can I sign up for both the IUG pre-conference and Innovative's half-day workshops? A. The pre-conference and half-day workshops will be presented at the same time, so it really isn't possible to do both. Q. What if I forget to sign up for something when I register? A. Please e-mail Kathy O'Gorman, Kathy@innovativeusers.org, with your registration number and a description of the changes to be made.  She will contact you to confirm the changes. Q. Can I get on a waiting list for the half-day workshops if they are already full when I register? A. Yes, the conference registration site will provide instructions on how to get on a waiting list. Q. My institution can't get a check cut by the early bird deadline. Can I still register at the early bird rate? A. Yes. You must complete the online registration form on or before the deadline to qualify for early bird rates even if the check will not arrive until after that date. Your registration will be pending until payment is received and processed. Q. I am presenting a program. Do I have to register? A. Everyone, including presenters, attending the conference must register. Presenters for the main conference programs pay for the main conference at the early bird rate. People presenting a program at the IUG pre-conference do not have to register or pay for the pre-conference. Q. Can I register for just one day of the conference? A. Yes. This year we are starting a brand new program that will allow for single day registration for the last day of the conference (Thursday May 17th). This day will include many of the more popular sessions repeated from earlier in the conference. Click here for more information. You can also register just for the IUG pre-conference. Q. Is there a form I can use to submit to my business office so they can complete the registration process online? A. Yes, one is available on the Conference Registration page. Please note that all registrations must be completed online. No paper forms will be accepted. Q. Will I receive a badge in the mail? A. No, you will pick up your badge and other conference information at the registration desk. Information about registration hours will be e-mailed shortly before the conference. Q. How do I know if I am registered? A. When you finish your online registration, you will receive an e-mail indicating that you completed the registration process. If you believe that you have completed the registration steps and do not receive an e-mail within 24 hours, contact Kathy O’Gorman, IUG Financial Consultant, at Kathy@innovativeusers.org Q. How do I find my library’s membership number? A. Check the current IUG membership roster at http://innopacusers.org/membership/directory/index.php Q. Is it possible to substitute a new person for someone who is already registered? A. Yes.  Contact Kathy O’Gorman, IUG Financial Consultant, at Kathy@innovativeusers.org with the new person's name, e-mail address and confirmation number of the record of the person being replaced.  Q. Who should I contact if I have other questions about registration? A. Contact Kathy O’Gorman, IUG Financial Consultant, at Kathy@innovativeusers.org Q. What is the cancellation policy? A. Written requests for refunds for the main conference must be postmarked or electronically submitted by May 1, 2007, 8:00PM EST. There is a $15 handling fee for cancellation of main conference attendance. Send in writing to: Kathy O’Gorman, IUG Financial Consultant, PO Box 15080, Cincinnati, OH 45215-0080 Or electronically to: Kathy@innovativeusers.org (a confirming response will be sent) Visit here for more information on the cancellation policy. Pre-conference or meal functions may be cancelled in writing or electronically by May 4, 2007 8:00PM EST with no penalty. No phone cancellations accepted. Refunds will be issued after May 31, 2007. One-day Registration: Q. Who is eligible? Answer: Any staff member from an IUG Library. The goal is to make the sessions on the last day more accessible to staff who might not otherwise have the resources to attend a conference. Q. What do the One Day registrants get? Answer: They get a full program and a badge. They do not get a bag & goodies. This is factored into the registration rate. Q. When do they get to pickup their badge? Answer: Last day only. We will have on-site registration on Thursday morning, May 17th (hours to be determined) Q. What does it cost? Answer: $30 if registered in advance (prior to May 1) and $45 if registered onsite. Q. Is there a cap? Answer: We will have a registration cap, but it is yet to be determined. We should be able to accommodate 200 more people. Q. If you come to the last-day special, can you register for the Public Library Luncheon which takes place on the last day? Answer: Yes, you may register for the one day rate and attend the Public Library Luncheon that day. There is an extra charge for the Public Library Luncheon. Q. Can you attend the Enhancements Forum as the Early Bird Session on the last day? Answer: Yes. Registration hours will be set to ensure that you can pickup your badge in time for the Early Bird Session on Enhancements. Q. May I choose a different day for a one-day registration? Answer: No. We are running this as a pilot program to offer local libraries a chance to send more people to the conference. We also want to bring more people to the conference on the last day. Since the afternoon of the last day offers mostly repeats, it is the best day to offer. Pre-Conference: Q. What is the difference between the pre-conference and the half-day workshops? A. The “IUG Pre-conference” is a series of short programs on Innovative basics, geared (but not limited) to new staff. The format is the same as that of the main conference. Space is limited to 300 attendees. The half-day workshops presented by Innovative focus on specific aspects of the system and will be limited to 250 people per workshop. Q. Who should come to the IUG pre-conference? A. The “IUG Pre-conference” is designed primarily for staff at libraries that have implemented Innovative systems within the last two years. New staff members at older existing sites also find it useful for Innovative Basics. However, the IUG pre-conference is also useful for people who want a referesher on various parts of the system. Q. Will there be half-day workshops this year? A. Yes. There will be two half-day workshops. Disaster Recovery Seminar: How to use your system to help recover collections and/or operations. Morning Session (May 14, 2007 9:00 a.m. - 12:00 p.m.) Presenters: Judith Clark, Information Resources and Training Coordinator & Schlomit Schwarzer, Library Training Consultant, Innovative Interfaces Description: Know what you need to do to prepare for a disaster before one happens. We will discuss preparations for different types of disasters, such as fire, hurricane, flooding, or hardware failure. We will also review what to do when the unthinkable happens and the library finds itself in the midst of a disaster scenario. What are the first steps? Once the most critical and immediate responses have been made, then what? We'll look at recovery, service continuity, and other issues involved in getting the library back to full functionality, focusing on how Innovative's software can assist with this process. A repeat of the popular program offered at last year's IUG in Denver. Collection Development - using your Millennium system for analyzing your collection, selecting material and weeding. Afternoon Session (May 14, 2007 2:00 p.m. - 5:00 p.m.) Presenters: Dana Kemp, Library Training Consultant & Georgia Fujikawa, Manager, Training Programs, Innovative Interfaces Description: This session will provide an overview of how to use your system to follow the entire life cycle of your library materials. Beginning with analyzing your collection, we will discuss how to make use of the tools that the system provides for looking at what you own, what you are circulating, what has not circulated, and the age of the collection. We will then look at the various ways of providing a selection workflow, whether you select directly from a vendor site, from review media, or a combination, and whether you are using central selectors or dispersed selectors. Finally we will talk about some tips for managing weeding, and obtaining meaningful statistics about what has been deselected.   Q. Is there a space limit on the half-day workshop? A. Yes. Space is limited to 250 participants. Names will be placed on a waiting list for those who register after the workshop is filled. Meals & Social Events: Q. What meals are included in registration? A. The only meal included with conference registration is the all conference luncheon, which will be held on Wednesday, May 16. Refreshments will be available during morning and afternoon breaks. Breakfasts are not included. Lunch is not included in registration for the IUG pre-conference events on Monday. Q. When is the all-conference luncheon? A. The luncheon will be held on Wednesday, May 16 and is open to all attendees, including vendors and Innovative staff. Q. Will there be Birds of a Feather seating at the all-conference luncheon? A. With the number of conference attendees at over 1,700, the logistics of organizing marked tables and getting people to those tables quickly becomes nightmarish. We can only put 10 people around one table. This, coupled with the noise level makes this unwieldy. If you really want to meet during the all-conference lunch, we encourage small groups to gather outside the lunch room and find a table together. Please remember that there is almost always room up front! Q. How do I sign up for the Public Library lunch or the Law Library lunch? A. Pre-registration is required for these lunches. You can sign up for them as part of your conference registration. The Law Library lunch is limited to members of the Innovative Law Users Group. Q. Why is the Law Library lunch less expensive than the Public Library lunch? A. The Innovative Law Users Group is partially subsidizing the cost of the luncheon for their members. Q. Will there be a big reception this year? A. Innovative will be hosting the opening reception Tuesday, May 15. It is open to all conference attendees. Please be sure to wear your conference badge. Q. Are there any other receptions? A. Innovative will also be hosting invitation-only receptions for users at new sites and international users. Housing: Q. How do I get the IUG conference rate at the hotel? A. A special online registration page and phone reservation number have been set up for our conference. Do not use the national phone or web registration system for the hotels, as these will not have our conference dates and rates. Please visit the IUG 2007 Hotel Information page for more details and links to the IUG hotel reservation page. Q. What do I do if the conference hotel is already full? A. We are in two hotels for this conference (the Hilton and the Marriott). If you are told that one of the hotels is full, please try the other. If both are full, please contact our conference manager, Patricia Jones, at pia@icmevents.com or Corey Seeman at cseeman@umich.edu. Q. How do I cancel my hotel reservation if I need to? A. Call the hotel and cancel as soon as you know that you will not be using your reserved room. Q. Who do I talk to if I have problems or questions about housing? A. Contact our conference manager, Patricia Jones, at pia@icmevents.com Programs: Q. What types of programs will be offered? A. The main conference program includes approximately 132 one-hour sessions presented by IUG members or Innovative staff. Program formats vary and in the past have included panel discussions, single or multiple presenter sessions and open discussion forums. Q. Will handouts be available? A. Program materials will only be available online. They will be available on the IUG website in a password protected section approximately 3-4 weeks prior to the conference. Registered attendees will be notified when they are available for you to review. We encourage you to use these materials to help narrow down your choice of programs to attend as well as use them as a resource after you return home from San Jose. We are going to be using WordPress (blog) software for the program pages. This will give us some new features that we did not have in the past. Q. Where are the handouts for programs presented by Innovative staff? A. Innovative staff will again provide outlines, if not full powerpoints, of their presentation content on CSDirect approximately 3-4 weeks prior to the conference. The completed program materials will be available on CSDirect, generally within a week or so following the conference. Timing may vary, so please allow some flexibility. Q. When will the preliminary program be available? A. The preliminary program will be available when the 2nd program survey begins, tentatively scheduled for February 2007. Q. Is it too late to propose a program? A. Yes. The deadline for proposing programs has passed. If you have a topic you want to discuss or information you wish to share, we suggest that you sign up for a Birds of a Feather session or propose a Poster Session. Q. What are “Birds of a Feather” sessions? A. Birds of a Feather (or BoF) are informal sessions organized by conference attendees interested in topics that may not be included in the conference program or to discuss something covered in a formal program. Sign up sheets will be available near the Registration Desk and space has been allocated to give groups a place to meet. BoF sessions will not formally be part of our all conference luncheon, but we encourage you to consider gathering outside the ballroom and sitting together to use that time for a discussion. Q. What are Poster Sessions? A. Poster Sessions are graphical representations of practices or enhancements made by users to their III systems. Presenters will spend a designated time at their exhibits to answer questions and otherwise confer with attendees. This year that time will be right after the opening session on Tuesday, May 15th. Guidelines will be provided. Q. Who do I contact with other program questions? A. Contact Nancy Fleck, IUG Vice-Chair and 2007 Program Chair, at fleckn@mail.lib.msu.edu Non-IUG Member Registration: If your library or institution is not a member of the  Innovative Users Group, contact Kathy O'Gorman, IUG  Financial Consultant, kathy@innovativeusers.org, for more information. Send comments to: cseeman@umich.edu Return to IUG 2007 Home Page Last updated January 26, 2007